Personal touch has been the keyword in the world of business process outsourcing for quite a while. All those who have been in this business for a considerable amount of time would be well aware of the fact that despite the ever-growing importance of AI (Artificial Intelligence) in the BPO sector, the significance of personal […]
Tag: BPO Service Provider
How Can Social Media Leverage BPO Servicing?
There has been a lot of talk around social media marketing and customer interaction. Social media has made it possible for the masses to interact with the companies and BPO executives in a largely informal way. There is no dearth of opportunities for the customers who wish to interact with the company/BPO executives who wish […]
Decoding the BPO Culture: Customer Experience is the Key to Success
‘Customer is the undisputed king.’ Nobody can deny this fact. The moment you hit the market (as a seller), you think of impressing the customer/consumer. Also, there is a lot more to marketing than just buying and selling a bunch of random goods and/or services. All those who have been in the marketing setup for […]